savabet FAQ — Your Questions, Answered

savabet accepts the following Philippine government-issued IDs for identity verification:

• PhilSys National ID
• Philippine Passport
• Driver's Licence (LTO)
• SSS or GSIS ID
• Voter's ID
• PRC Professional ID

You will need to upload a clear photo or scan of your chosen ID, along with a selfie holding the document. Verification is typically completed within 24 hours.

No. savabet strictly enforces a one account per player policy. Creating multiple accounts — whether using different email addresses, phone numbers, or payment methods — is a violation of savabet's Terms & Conditions and may result in the permanent closure of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset function or contact support.

Go to the savabet Login page and click "Forgot Password?" below the login form. Enter the email address linked to your account and savabet will send you a password reset link. The link is valid for 30 minutes. If you do not receive the email, check your spam or junk folder. Still having trouble? Contact savabet's 24/7 live chat support for assistance.

Log in to your savabet account and navigate to Account Settings. From there you can update your contact number, email address, and communication preferences. Note that your full legal name and date of birth cannot be changed after verification — these are locked to your verified identity. If there is a genuine error, contact support with supporting documentation.

savabet supports a wide range of payment options popular with Filipino players:

• E-wallets: GCash, PayMaya (Maya)
• Online banking: BPI, BDO, Metrobank
• Cards: Visa and Mastercard debit/credit cards

All transactions are processed in Philippine Peso (PHP). savabet does not charge deposit fees, though your bank or e-wallet provider may apply their own transaction charges.

The minimum deposit at savabet is ₱100. This applies across all supported payment methods including GCash, PayMaya, BPI, BDO, and Metrobank. There is no maximum deposit limit set by savabet, though individual payment providers may impose their own transaction caps — for example, GCash has a single-transaction limit that varies by account tier.

Most deposits at savabet are credited instantly or within a few minutes. GCash and PayMaya deposits are typically the fastest. Online banking transfers via BPI, BDO, or Metrobank may occasionally take up to 30 minutes during peak hours. If your deposit has not appeared after 1 hour, contact savabet's live chat support with your transaction reference number.

If your deposit did not go through, first check the following:

• Confirm that the transaction was deducted from your GCash, PayMaya, or bank account
• Check that you entered the correct savabet account details
• Ensure your payment method has sufficient funds and has not hit its daily transaction limit

If funds were deducted but your savabet balance was not updated, contact our 24/7 live chat support immediately with your transaction reference number and a screenshot of the deduction. savabet will investigate and resolve the issue promptly.

Yes. savabet provides deposit limit controls as part of its responsible gaming tools. You can set a daily, weekly, or monthly deposit cap directly from your Account Settings under the Responsible Gaming tab. Reducing your limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to ensure the change is a considered decision. The minimum limit you can set is ₱100.

Log in to your savabet account and go to the Cashier section. Select Withdraw, choose your preferred payment method (GCash, PayMaya, BPI, BDO, or Metrobank), enter the amount you wish to withdraw, and confirm the request. Make sure your account is fully verified before submitting a withdrawal — unverified accounts cannot process payouts.

savabet processes withdrawal requests within 24 hours on business days. Once processed, the time for funds to arrive depends on your chosen method:

• GCash / PayMaya: Usually within a few hours of processing
• BPI / BDO / Metrobank: 1–3 business days after processing

Withdrawals submitted on weekends or Philippine public holidays may take slightly longer to process.

The minimum withdrawal amount at savabet is ₱200. This applies to all payment methods. There is no fee charged by savabet for standard withdrawals, though your bank or e-wallet provider may apply their own receiving fees. savabet recommends using GCash or PayMaya for the fastest and most cost-effective withdrawals.

Common reasons for a delayed withdrawal include:

• Your account verification (KYC) is incomplete or documents are still under review
• You have an active bonus with an unmet wagering requirement
• The withdrawal amount exceeds your daily or weekly payout limit
• Additional security checks are required for large withdrawals

If your withdrawal has been pending for more than 48 hours without explanation, contact savabet's live chat support with your withdrawal reference number.

For security and anti-money-laundering compliance, savabet requires that withdrawals be made to the same payment method used for deposits wherever possible. If your original payment method is no longer available (e.g., a closed GCash account), contact savabet support to discuss alternative arrangements. Additional verification may be required in such cases.

savabet offers a wide selection of online casino games for Filipino players, including:

• Slots: Hundreds of video slots from leading providers
• Live Dealer: Live baccarat, roulette, blackjack, and more via MT Live
• Video Poker: Including Deuces Wild and other variants
• Bingo: Online bingo rooms with multiple speed options
• Table Games: Classic casino table games in RNG format

The full game library is accessible from the savabet Casino page.

Yes. savabet is fully optimised for mobile play. The platform works seamlessly on Android and iOS devices through your mobile browser — no app download is required. Simply visit savabet.one on your phone's browser, log in, and start playing. The mobile interface is designed with a familiar, iOS-inspired dark UI that feels natural on any smartphone screen.

All RNG (Random Number Generator) games at savabet use certified random number generation technology to ensure fair and unpredictable outcomes on every spin, hand, or draw. Live dealer games are streamed in real time from professional studios, providing full transparency. savabet's game providers are regularly audited by independent testing laboratories to verify RTP (Return to Player) rates and game integrity.

Deuces Wild is a popular video poker variant where all four 2s (deuces) act as wild cards, substituting for any other card to form winning hands. It is one of the highest-RTP casino games available, making it a favourite among strategy-minded Filipino players. To play, visit the Deuces Wild page on savabet, place your bet, and aim to build the best five-card poker hand possible. A strategy chart is available in the game's help section.

MT Live is savabet's live dealer gaming section, featuring real human dealers streamed in high definition from professional casino studios. Filipino players can enjoy live baccarat, live roulette, live blackjack, and other table games with real-time interaction. MT Live games are available around the clock and are accessible from the MT Live page. A stable internet connection is recommended for the best experience.

savabet offers a welcome bonus for new Filipino players upon their first qualifying deposit. The bonus is credited to your account automatically once your deposit clears and your account is verified. Full details — including the bonus percentage, maximum bonus amount in PHP, and eligible games — are available on the savabet Casino promotions page. Always read the bonus terms before claiming to understand wagering requirements and expiry dates.

A wagering requirement (also called a playthrough requirement) is the number of times you must bet the bonus amount — or the bonus plus deposit amount — before you can withdraw any winnings derived from that bonus. For example, a ₱500 bonus with a 30x wagering requirement means you need to place a total of ₱15,000 in qualifying bets before the bonus converts to withdrawable cash. Not all games contribute equally — slots typically contribute 100%, while table games and video poker may contribute less. Check the specific bonus terms on savabet for exact contribution rates.

Most savabet bonuses are credited automatically when you meet the qualifying conditions (such as making a minimum deposit). If a promotion requires a promo code, you can enter it in the designated field during the deposit process in the Cashier section. Make sure to enter the code exactly as shown — codes are case-sensitive. If a bonus was not credited after meeting all conditions, contact savabet's live chat support within 72 hours of the qualifying action.

Yes. If you no longer wish to complete the wagering requirements on an active bonus, you can forfeit it from your Account Settings under the Bonuses tab. Note that forfeiting a bonus will also remove any bonus-derived winnings that have not yet been converted to real money. Your real-money balance will remain unaffected. Once forfeited, a bonus cannot be reinstated, so consider carefully before proceeding.

savabet provides a full suite of responsible gaming tools to help Filipino players stay in control:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit
• Loss limits: Cap the amount you can lose over a set period
• Session time limits: Set a maximum session duration with optional reminders
• Reality checks: Receive on-screen notifications showing how long you have been playing
• Cool-off period: Take a short break of 24 hours to 6 weeks
• Self-exclusion: Exclude yourself from savabet for 6 months, 1 year, or permanently

All tools are accessible from your Account Settings under the Responsible Gaming tab.

To self-exclude, log in to your savabet account and go to Account Settings > Responsible Gaming > Self-Exclusion. Choose your exclusion period — options include 6 months, 1 year, 2 years, 5 years, or permanent exclusion. Once confirmed, your account will be suspended immediately and you will not be able to log in or make deposits for the duration of the exclusion. During self-exclusion, savabet will also suppress all marketing communications to your registered email and phone number.

The minimum age to register and play at savabet is 21 years old, in accordance with Philippine gambling laws and PAGCOR regulations. savabet performs mandatory age and identity verification on all new accounts. Any account found to belong to a player under 21 will be immediately closed and all funds returned. savabet takes its responsibility to prevent underage gambling very seriously.

If you or someone you know is struggling with problem gambling, savabet encourages you to reach out for support. In the Philippines, PAGCOR operates responsible gaming programs and player protection resources. You can also speak to a mental health professional or contact a local support group. savabet's own Responsible Gaming page provides additional guidance and links to player-protection resources. Remember: help is available, and reaching out is a sign of strength.